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INSTALLATION HELP
Information and help about installing New Deal
software
Before You Install
Back up all important files on your system.
The installation process will not proceed normally if you do not have
enough free disk space on your hard drive. You will need at least 10
Megabytes of free disk space for the program and even more disk space for
your documents.
To find out how much disk space you have, enter
dir
at any DOS prompt. Look on the last line to see how many bytes
you have free. If you are low on disk space, you must delete files
or programs to make more room.
Installing your New Deal software
To install New Deal software, insert disk #1 into the proper drive and
enter:
a:install
(or b:install if your disk is in the b: drive)
then follow the directions on screen.
If Something Goes Wrong During Installation
Low on Memory (RAM)
If you have less than 520K of free conventional memory, the Install
program will tell you that you need to disable some TSRs and try again.
TSRs are programs that load into memory in your AUTOEXEC.BAT and
CONFIG.SYS files. Each one takes up memory. You can temporarily disable
them to give New Deal enough memory to install.
To disable the TSRs, you can use the New Deal Text File Editor,
the Geoworks Pro or Geoworks Ensemble 1.2 Notepad, the MS-DOS Edit or
Edlin command, the DR-DOS Editor, or NewHelp to edit your AUTOEXEC.BAT or
CONFIG.SYS files. Before you change them, however, make a bootable floppy
disk (also called a system disk) and copy your original CONFIG.SYS and
AUTOEXEC.BAT to the floppy so you can start your computer from this floppy
in case of problems. If you aren't familiar with your AUTOEXEC.BAT
and CONFIG.SYS files, see support document number
206 or study your DOS manual or a DOS primer.
To give your New Deal softwware enough memory to install, type
REM
and a space at the beginning of the line that loads each TSR you
can do without to temporarily disable it. For example, if you
have the line
DEVICE = C:\DOS\ANSI.SYS
change it to read:
REM DEVICE = C:\DOS\ANSI.SYS
If you are using disk compression, make sure you do NOT disable any line
that refers to your disk compression software. If you see lines that refer
to HIMEM.SYS or DOS=HIGH, don't disable those lines either. Save the
revised AUTOEXEC.BAT and CONFIG.SYS files and reboot your computer, then
try to install your New Deal software.
If you own a 386 or 486 computer and have at least 2 MB of RAM, you
should consider using an Expanded Memory Manager to load some of your TSRs
and device drivers into upper memory. See your DOS manual or consult a
computer software dealer for more information on expanded memory managers.
"Put proper disk in drive C:"
If you get the message "Put proper disk in drive C:" during
installation, and you are using DR-DOS 6, you may be using an old release
of DR-DOS 6.0. Obtain and install the May 1992 Business Update for DR-DOS
6.0, or consider upgrading to a newer version of DOS. Caldera has
taken over and upgraded DR-DOS and distributes the newest version
for free on their web site
http://www.caldera.com/dos/download.html.
Check the Hard Drive
Installation problems are often the result of errors on the hard drive. To
check the integrity of your hard drive, go to a DOS prompt and enter:
chkdsk /f
If you are asked to "Convert lost chains to files?" enter Y
for Yes. This is an indication that errors were found on the drive
and an attempt was made to fix them. You should try to install your
New Deal software again. If CHKDSK does not find errors, this
doesn't necessarily mean that the hard disk is error-free.
You may want to run a more sophisticated disk checking utility,
such as Norton's DiskDoctor, PC Tool's DiskFix, or MS-DOS 6's
ScanDisk. It is a good idea to run such a disk checking utility
periodically to keep your hard drive in good working order.
Check the Floppy Disk
If you are having trouble with a particular floppy disk, you can use the
same procedure you used to check the hard drive. Put the disk in the
appropriate drive and enter:
chkdsk A:
(or chkdsk B: if your diskette is in the B: drive)
or, even better, use your disk check utility.
If the diskettes contain errors, you will need replacement disks.
Call New Deal customer service department for replacments.
Video Problems or "Error in script line 244"
If you see the message "Error in script Line 244," or if your
video display is distorted, or if you see the New Deal logo and
nothing else, you're having video trouble.
New Deal software provides several LOADER.EXE
files - one for each supported video device:
loaderhg.exe for Hercules
loadermc.exe for mcga
loadercg.exe for cga
loadereg.exe for ega
loadervg.exe for vga
During installation, the correct file for your video type is renamed to
LOADER.EXE. For example, if you have a VGA monitor, LOADERVG.EXE would be
renamed to LOADER.EXE.
Sometimes the installation program can't rename the file and there is an
error message such as "Error in script line 244 - error renaming
file." If this happens, follow these steps
- Use the Installation Tools option of the install program to install
the correct loaderxx.exe file for your video card per the above list.
- Rename the file to LOADER.EXE by going to the NEWDEAL DOS prompt and
entering:
REN LOADERVG.EXE LOADER.EXE
(substitute the correct LOADERxx.EXE in
the place of LOADERVG.EXE if you are using a different type of
video).
- Check to make sure the GEOS.INI file has the correct driver lines in
the [screen 0] section. The driver lines for VGA will look like this:
[screen0]
device = VGA 640x480 16 color
driver = Standard VGA Driver
For a Hercules-compatible adapter,use:
[screen 0]
device = Hercules HGC Compatible: 720 x 348 Mono
driver = Hercules Monochrome Driver
For an EGA-compatible adapter, use:
[screen 0]
device = EGA: 640x350 16-color
driver = EGA Driver
For a CGA-compatible adapter, use:
[screen 0]
device = CGA: Compatible: 640x200 Mono
driver = CGA Driver
For an IBM-MCGA adapter, use:
[screen 0]
device = IBM MCGA: 640x480 Mono
driver = MCGA Driver
Once your New Deal software is installed and running, you can launch
Preferences and use the video module to change your video display type.
If installation stops at the printer selection
If you get past the video selection and the mouse driver selection, but
the installation hangs or stops at the printer selection, especially on a
fast Pentium or 486 computer, then you may need to edit the GEOS.INI file
to bypass that part of the installation process. Here's how:
At the DOS prompt, use the EDIT command (or DR-DOS 6
EDITOR ) or some other text editor to modify the GEOS.INI file. A
typical command to launch the DOS editor would be:
EDIT C:\NEWDEAL\GEOS.INI
In your editor, look for the line near
the beginning of the GEOS.INI file that reads:
continueSetup = true
change it to
continueSetup = false
Then exit the editor and run New Deal normally.
Disks are all Disk 1 (one)
If the installer prompts you for diskette #2 when you've already
inserted diskette #2, you may be running a disk cache that does
not properly flush its queue between floppy disks. To test, try
inserting several different diskettes and enter a DIR command at
the DOS prompt for each one. If DIR does not correctly identify each
diskette, you will need to disable your disk cache software while
installing. This same problem can also be caused by a broken drive
line detector in your floppy drive.
Large disk drives
The installers for some New Deal products were written before the
existence of very large hard disk drives. In some cases, the installer may
report "not enough disk space" even though there is plenty of disk space
available. If you are sure you have enough disk space, try to tell the
installation program to go ahead and install the software anyway.
If that doesn't work, here are a few other approaches:
- Copy some "garbage" files to the hard disk, until you have less than
200 MB free. You could, for example, duplicate a very large file several
times using different names, or you could use PKZIP to ZIP up an entire
directory of files. Then you'd be able to complete the installation of the
software. Remember to delete the garbage files after the installation.
- Separate your hard disk into two or more partitions. It's a good idea
to separate bigger hard disk into a few smaller partitions because it's
easier to do a backup from one partition only, smaller cluster sizes save
disk space, and it provides a safety factor when running various software
(if a program crashes and damages files, the damage will be limited to
only the one partition).
- One other work around you might try is this: Create a directory on the
hard disk and copy the files GEOS.INI from diskette #1 into that
directory. Then install into that directory. This works by fooling the
installer into thinking that you already have the software installed.
Multi-user operating systems
New Deal software is not compatible with most multi-user operating
systems like these (which create virtual 8088 machines on 386-or-higher
computers):
- DR-MDOS V5.0
- PC-MOS
- VM-386
- VMOS\3
For further installation help, consult either NEWHELP or
INSTALL.TXT in your software.
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